Shop employees encounter violent attacks and verbal abuse, with 54% indicating regular abuse. Campaigns such as Let's Respect Retail and ShopKind Week highlight increasing retail abuse. The increase in harassment follows a series of events recorded across the sector during the fall season.
A Waitrose longtime employee takes the role of Head of Customer Experience & Operations at Marks & Spencer. Liverpool FC launches a new store in Oslo, praised by Robbie Fowler. Independent retailers expand within Staffordshire's shopping centre. Retailers are assessing staffing levels and education in response. Staff unions call for additional safeguards as cases increase.